Privacy policy

Last updated: 8 April 2026

This privacy policy explains how grantgranter ("we", "us", "our") collects, uses, and protects your personal data when you use our platform. This is a living document and we will update it as our practices evolve.

What data we collect

When you use grantgranter, we may collect:

  • Account information: your name, email address, and organisation details you provide when signing up or requesting access.
  • Project content: organisation profiles, project briefs, uploaded documents, application questions, and drafted answers you create within the platform.
  • Usage data: pages visited, features used, and technical information such as browser type and IP address, collected automatically to help us improve the service.

How we use your data

We use your data to:

  • Provide and operate the grantgranter platform, including AI-powered drafting and opportunity matching.
  • Send you service-related communications such as sign-in links and important updates.
  • Improve the product based on how people use it.
  • Respond to support requests and feedback.

We do not sell your personal data. We do not use your project content to train AI models.

Data storage and security

Your data is stored in secure, encrypted cloud infrastructure. Each organisation's data is logically separated so that users can only access their own projects and the projects they have been invited to.

We use HTTPS for all connections and follow industry-standard security practices to protect your information.

Third-party services

We use a small number of trusted third-party services to operate the platform:

  • AI processing: we send relevant project context to AI providers (such as OpenAI) when you use drafting features. Only the content needed for the specific request is shared.
  • Email delivery: we use an email service provider to send sign-in links and notifications.
  • Hosting and analytics: the platform is hosted on Vercel and we use basic analytics to understand usage patterns.

Your rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data and account.
  • Withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact us at the address below.

Contact

For privacy-related questions or requests, email us at hello@grantgranter.com.